Action Request System (AR System)

GPTKB entity

Statements (28)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:acquiredBy gptkb:BMC_Software
gptkbp:developedBy gptkb:Remedy_Corporation
gptkb:BMC_Software
gptkbp:firstReleased 1990
https://www.w3.org/2000/01/rdf-schema#label Action Request System (AR System)
gptkbp:license proprietary
gptkbp:notableFeature integration with external systems
API support
web-based client
customizable workflow engine
form-based interface
gptkbp:notableProduct BMC Remedy IT Service Management Suite
gptkbp:platform cross-platform
gptkbp:programmingLanguage gptkb:Java
gptkb:JavaScript
gptkb:Perl
C
gptkbp:supports incident management
change management
problem management
gptkbp:type workflow automation software
service management platform
gptkbp:usedFor gptkb:business_process_outsourcing
IT service management
gptkbp:website https://www.bmc.com/it-solutions/remedy-itsm.html
gptkbp:bfsParent gptkb:REMEDY
gptkbp:bfsLayer 7