Triple
T8202667
| Position | Surface form | Disambiguated ID | Type / Status |
|---|---|---|---|
| Subject | Zoho Corporation |
E191615
|
entity |
| Predicate | offers |
P178
|
FINISHED |
| Object |
Zoho CRM
Zoho CRM is a cloud-based customer relationship management platform designed to help businesses manage sales, marketing, and customer support in a unified system.
|
E719292
|
NE FINISHED |
How this triple was built (4 steps)
Every LLM step that produced this triple, in pipeline order — named-entity classification, the disambiguation choices (the exact options shown, with the pick highlighted), and the generated description. The batch + timestamp of each is in the Provenance table below.
NER
Named-entity recognition
gpt-5-mini
Instruction
Given a phrase, classify it is english named entity (e.g., persons, organizations, works of art) in Latin script, or not (e.g., literals, dates, URLs, verbose phrases). For disambiguation, the statement where the phrase occurs as object is also given. Please return a JSON object with `phrase` (string, the phrase being analyzed) and `is_ne` (boolean, indicating whether the phrase is a Named Entity).
Input
Phrase: Zoho CRM | Statement: [Zoho Corporation, offers, Zoho CRM]
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: Zoho CRM Context triple: [Zoho Corporation, offers, Zoho CRM]
-
A.
Jetpack CRM
Jetpack CRM is a customer relationship management plugin for WordPress designed to help site owners manage leads, contacts, and sales directly from their dashboards.
-
B.
Base CRM
Base CRM was a sales-focused customer relationship management platform known for its intuitive interface and mobile-first design, later integrated into Zendesk’s product suite after acquisition.
-
C.
Zoho Connect
Zoho Connect is a team collaboration and communication platform by Zoho that offers features like group discussions, file sharing, and task management to streamline workplace collaboration.
-
D.
HubSpot
HubSpot is a leading customer relationship management (CRM) and marketing automation platform that helps businesses attract, engage, and retain customers.
-
E.
Salesforce
Salesforce is a leading cloud-based customer relationship management (CRM) company known for its suite of enterprise applications for sales, service, marketing, and analytics.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NEDg
Description generation
gpt-5.1
Instruction
Generate a one-sentence description of the target entity. You are given a context triple in the form (subject, predicate, object), where the object is the target entity. # Instructions Use the triple to infer relevant information about the entity. Describe the entity based on what is most defining, well-known. Avoid repeating the information from the triple, unless really essential. # Response Format Return only the sentence: "Description: [one-sentence description of the target entity]"
Input
Entity: Zoho CRM Triple: [Zoho Corporation, offers, Zoho CRM]
Generated description
Zoho CRM is a cloud-based customer relationship management platform designed to help businesses manage sales, marketing, and customer support in a unified system.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: Zoho CRM Target entity description: Zoho CRM is a cloud-based customer relationship management platform designed to help businesses manage sales, marketing, and customer support in a unified system.
-
A.
Jetpack CRM
Jetpack CRM is a customer relationship management plugin for WordPress designed to help site owners manage leads, contacts, and sales directly from their dashboards.
-
B.
Base CRM
Base CRM was a sales-focused customer relationship management platform known for its intuitive interface and mobile-first design, later integrated into Zendesk’s product suite after acquisition.
-
C.
Zoho Connect
Zoho Connect is a team collaboration and communication platform by Zoho that offers features like group discussions, file sharing, and task management to streamline workplace collaboration.
-
D.
HubSpot
HubSpot is a leading customer relationship management (CRM) and marketing automation platform that helps businesses attract, engage, and retain customers.
-
E.
Salesforce
Salesforce is a leading cloud-based customer relationship management (CRM) company known for its suite of enterprise applications for sales, service, marketing, and analytics.
- F. None of above. chosen
Provenance (5 batches)
The batch behind each pipeline step, in order, with when it ran. Timestamps are batch-level — stages were processed in waves, so the object chain (NER → NED1 → NEDg → NED2) reads in order, but predicate / elicitation batches can sit in a different wave.
| Step | Stage | Batch ID | Status | When |
|---|---|---|---|---|
| creating | Elicitation | batch_69ca82c7f3e08190857bf1fc63b2a10c |
completed | March 30, 2026, 2:03 p.m. |
| NER | Named-entity recognition | batch_69cb5df84b108190b4407a72a3500af9 |
completed | March 31, 2026, 5:39 a.m. |
| NED1 | Entity disambiguation (via context triple) | batch_69ccedc49ba4819099762f200c4e6577 |
completed | April 1, 2026, 10:04 a.m. |
| NEDg | Description generation | batch_69ccf1b818588190936f96d53bf08c2b |
completed | April 1, 2026, 10:21 a.m. |
| NED2 | Entity disambiguation (via description) | batch_69cd05c2059081908bd04ee4722f9aad |
completed | April 1, 2026, 11:47 a.m. |
Created at: March 30, 2026, 5:43 p.m.