Triple
T577485
| Position | Surface form | Disambiguated ID | Type / Status |
|---|---|---|---|
| Subject | Hellman & Friedman |
E13786
|
entity |
| Predicate | notableInvestment |
P3488
|
FINISHED |
| Object |
Zendesk
Zendesk is a customer service and engagement software company best known for its cloud-based help desk and support ticketing solutions used by businesses worldwide.
|
E72313
|
NE FINISHED |
How this triple was built (4 steps)
Every LLM step that produced this triple, in pipeline order — named-entity classification, the disambiguation choices (the exact options shown, with the pick highlighted), and the generated description. The batch + timestamp of each is in the Provenance table below.
NER
Named-entity recognition
gpt-5-mini
Instruction
Given a phrase, classify it is english named entity (e.g., persons, organizations, works of art) in Latin script, or not (e.g., literals, dates, URLs, verbose phrases). For disambiguation, the statement where the phrase occurs as object is also given. Please return a JSON object with `phrase` (string, the phrase being analyzed) and `is_ne` (boolean, indicating whether the phrase is a Named Entity).
Input
Phrase: Zendesk | Statement: [Hellman & Friedman, notableInvestment, Zendesk]
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: Zendesk Context triple: [Hellman & Friedman, notableInvestment, Zendesk]
-
A.
ServiceNow
ServiceNow is a cloud-based software company best known for its enterprise workflow and IT service management platform that helps organizations automate and streamline business processes.
-
B.
Salesforce
Salesforce is a leading cloud-based customer relationship management (CRM) company known for its suite of enterprise applications for sales, service, marketing, and analytics.
-
C.
Zoho Workplace
Zoho Workplace is an integrated suite of cloud-based productivity and collaboration apps—including email, document editing, file storage, and communication tools—designed as an alternative to platforms like Google Workspace.
-
D.
Marketo
Marketo is a leading marketing automation software platform that helps businesses manage and optimize digital marketing campaigns and customer engagement.
-
E.
Automattic
Automattic is a web development and publishing company best known for owning and operating WordPress.com and several other major online platforms and tools.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NEDg
Description generation
gpt-5.1
Instruction
Generate a one-sentence description of the target entity. You are given a context triple in the form (subject, predicate, object), where the object is the target entity. # Instructions Use the triple to infer relevant information about the entity. Describe the entity based on what is most defining, well-known. Avoid repeating the information from the triple, unless really essential. # Response Format Return only the sentence: "Description: [one-sentence description of the target entity]"
Input
Entity: Zendesk Triple: [Hellman & Friedman, notableInvestment, Zendesk]
Generated description
Zendesk is a customer service and engagement software company best known for its cloud-based help desk and support ticketing solutions used by businesses worldwide.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: Zendesk Target entity description: Zendesk is a customer service and engagement software company best known for its cloud-based help desk and support ticketing solutions used by businesses worldwide.
-
A.
ServiceNow
ServiceNow is a cloud-based software company best known for its enterprise workflow and IT service management platform that helps organizations automate and streamline business processes.
-
B.
Salesforce
Salesforce is a leading cloud-based customer relationship management (CRM) company known for its suite of enterprise applications for sales, service, marketing, and analytics.
-
C.
Zoho Workplace
Zoho Workplace is an integrated suite of cloud-based productivity and collaboration apps—including email, document editing, file storage, and communication tools—designed as an alternative to platforms like Google Workspace.
-
D.
Marketo
Marketo is a leading marketing automation software platform that helps businesses manage and optimize digital marketing campaigns and customer engagement.
-
E.
Automattic
Automattic is a web development and publishing company best known for owning and operating WordPress.com and several other major online platforms and tools.
- F. None of above. chosen
Provenance (5 batches)
The batch behind each pipeline step, in order, with when it ran. Timestamps are batch-level — stages were processed in waves, so the object chain (NER → NED1 → NEDg → NED2) reads in order, but predicate / elicitation batches can sit in a different wave.
| Step | Stage | Batch ID | Status | When |
|---|---|---|---|---|
| creating | Elicitation | batch_69a4933fa4d88190a7949cc83c08c5c1 |
completed | March 1, 2026, 7:27 p.m. |
| NER | Named-entity recognition | batch_69a49d2a5f5481908bb9a71ff0f534d4 |
completed | March 1, 2026, 8:10 p.m. |
| NED1 | Entity disambiguation (via context triple) | batch_69a501bfb6408190bf7e1f462f39723d |
completed | March 2, 2026, 3:19 a.m. |
| NEDg | Description generation | batch_69a5026c35408190ab22dab86c673e0f |
completed | March 2, 2026, 3:22 a.m. |
| NED2 | Entity disambiguation (via description) | batch_69a5063ad6b481909537a97e6a81eaa4 |
completed | March 2, 2026, 3:38 a.m. |
Created at: March 1, 2026, 7:33 p.m.