Statements (52)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Call Center
|
| gptkbp:developedBy |
gptkb:VocalTec_Communications
|
| gptkbp:enables |
remote work
|
| gptkbp:enhances |
customer experience
|
| gptkbp:features |
screen sharing
interactive voice response agent dashboards automated call distribution |
| https://www.w3.org/2000/01/rdf-schema#label |
VocalTec Call Center
|
| gptkbp:includes |
call recording
call queuing |
| gptkbp:integratesWith |
CRM_systems
|
| gptkbp:isAvailableIn |
multiple languages
cloud platforms |
| gptkbp:isCompatibleWith |
mobile devices
third-party applications |
| gptkbp:isDesignedFor |
large enterprises
|
| gptkbp:isEvaluatedBy |
user feedback
customer reviews industry analysts |
| gptkbp:isKnownFor |
high reliability
|
| gptkbp:isPartOf |
VoIP industry
VocalTec_product_suite |
| gptkbp:isPromotedThrough |
digital marketing
industry publications trade shows webinars |
| gptkbp:isRecognizedFor |
innovation in communication technology
|
| gptkbp:isSupportedBy |
technical support team
|
| gptkbp:isTargetedAt |
business operations
customer service teams help desks call center agents |
| gptkbp:isUsedBy |
businesses globally
|
| gptkbp:isUtilizedIn |
sales
technical support lead generation telemarketing |
| gptkbp:offers |
customizable workflows
real-time analytics training resources integration with social media |
| gptkbp:provides |
scalability options
VoIP services call analytics customer feedback tools performance reporting |
| gptkbp:supports |
data security
video conferencing multichannel communication multi-language capabilities |
| gptkbp:usedFor |
customer support
|