Statements (76)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Java_Message_Service_(JMS)
|
| gptkbp:allows |
transcript saving
|
| gptkbp:can_be_customized_with |
gptkb:brand
|
| gptkbp:can_handle |
high volumes of chats
|
| gptkbp:developed_by |
gptkb:Talkdesk
|
| gptkbp:enables |
file sharing
customer self-service |
| gptkbp:enhances |
customer engagement
|
| gptkbp:facilitates |
team collaboration
|
| gptkbp:features |
chatbots
|
| https://www.w3.org/2000/01/rdf-schema#label |
Talkdesk Web Chat
|
| gptkbp:improves |
response times
|
| gptkbp:includes |
analytics tools
user-friendly interface |
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is_accessible_by |
web browsers
|
| gptkbp:is_available_for |
desktop and mobile
|
| gptkbp:is_available_in |
cloud-based format
|
| gptkbp:is_compatible_with |
third-party applications
various devices |
| gptkbp:is_designed_for |
businesses
|
| gptkbp:is_designed_to |
enhance user experience
reduce operational costs maximize efficiency improve customer loyalty support remote teams |
| gptkbp:is_known_for |
flexibility
reliability ease of use high customer ratings fast deployment |
| gptkbp:is_part_of |
omnichannel strategy
digital transformation initiatives customer experience solutions customer support ecosystem Talkdesk platform |
| gptkbp:is_scalable |
growing businesses
|
| gptkbp:is_used_by |
customer service teams
|
| gptkbp:is_used_in |
various industries
|
| gptkbp:is_used_to |
increase sales
enhance brand reputation reduce wait times streamline communication collect customer insights drive engagement. |
| gptkbp:offers |
24/7 support
multi-channel support customer feedback collection multi-user capabilities personalized interactions integration with payment systems integration with marketing tools integration with email systems customizable chat widgets pre-chat surveys |
| gptkbp:provides |
automated responses
data encryption security features contextual information real-time notifications custom reporting tools mobile support real-time customer support instant messaging features real-time chat history seamless transitions between channels |
| gptkbp:supports |
multiple languages
API access live chat customer journey mapping customer retention strategies integration with social media customer satisfaction tracking team performance tracking |
| gptkbp:bfsParent |
gptkb:Talkdesk
|
| gptkbp:bfsLayer |
6
|