OpenText Core for ServiceNow Customer Service Management
GPTKB entity
Statements (63)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Software
|
| gptkbp:allows |
Access Control
|
| gptkbp:developedBy |
gptkb:OpenText_Corporation
|
| gptkbp:enables |
Content Management
Document Collaboration |
| gptkbp:enhances |
User Experience
Customer_Service_Management |
| gptkbp:facilitates |
Customer Engagement
Knowledge_Management |
| gptkbp:features |
Secure File Sharing
|
| https://www.w3.org/2000/01/rdf-schema#label |
OpenText Core for ServiceNow Customer Service Management
|
| gptkbp:improves |
Operational Efficiency
|
| gptkbp:integratesWith |
gptkb:ServiceNow
|
| gptkbp:isAttendedBy |
gptkb:Global_Enterprises
Public Sector Organizations |
| gptkbp:isAvailableIn |
Multiple Languages
Multiple_Platforms |
| gptkbp:isCompatibleWith |
Cloud_Services
Mobile_Devices Third-Party_Applications Enterprise_Systems |
| gptkbp:isDesignedFor |
Enterprise Use
Streamline_Operations |
| gptkbp:isFocusedOn |
Customer Satisfaction
|
| gptkbp:isIntegratedWith |
Collaboration Tools
AI Tools CRM_Systems |
| gptkbp:isPartOf |
Customer Experience Management
IT Infrastructure OpenText Product Suite Digital_Transformation_Strategy |
| gptkbp:isRecognizedBy |
Industry Analysts
|
| gptkbp:isRecognizedFor |
Innovation
|
| gptkbp:isSuitableFor |
Growing Businesses
|
| gptkbp:isSupportedBy |
Customer_Support_Services
|
| gptkbp:isTargetedAt |
Large Organizations
|
| gptkbp:isUsedBy |
Customer_Service_Teams
|
| gptkbp:isUsedFor |
Incident Management
|
| gptkbp:isUtilizedFor |
Change Management
Service Delivery Service Optimization |
| gptkbp:isUtilizedIn |
Business_Process_Management
IT_Service_Management |
| gptkbp:isVisitedBy |
Cloud Technology
|
| gptkbp:offers |
Performance Metrics
Reporting Features Workflow Automation Customizable Solutions User-Friendly_Interface Data_Security_Features |
| gptkbp:provides |
Document Management
Search Functionality User Training Analytics Tools Feedback Mechanisms Real-Time Updates Integration Capabilities Task_Management |
| gptkbp:supports |
Collaboration
Regulatory Compliance Remote Work Data_Analytics Mobile_Access |