Statements (60)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Support Service
|
| gptkbp:delivers |
24/7 support
|
| gptkbp:has |
certified engineers
SLA agreements |
| gptkbp:has_a_focus_on |
customer success
|
| https://www.w3.org/2000/01/rdf-schema#label |
NetApp Support Services
|
| gptkbp:includes |
proactive monitoring
technical documentation hardware replacement |
| gptkbp:is_available_in |
multiple languages
various industries various products partner networks multiple contact methods |
| gptkbp:is_designed_to |
enhance user experience
minimize downtime data management solutions |
| gptkbp:is_integrated_with |
NetApp Cloud Insights
|
| gptkbp:is_known_for |
high customer satisfaction
rapid response times flexible support options |
| gptkbp:is_part_of |
gptkb:NetApp_Inc.
NetApp's_service_portfolio NetApp's_customer_experience_strategy NetApp's_operational_excellence_initiatives NetApp's_value_proposition |
| gptkbp:is_recognized_for |
industry awards
innovation in support services |
| gptkbp:is_used_in |
IT departments
global enterprises |
| gptkbp:offers |
community forums
incident management performance assessments performance optimization software updates remote diagnostics disaster recovery solutions remote support customized support plans training services consultative services service customization options service continuity planning knowledge transfer sessions |
| gptkbp:provides |
root cause analysis
technical support consulting services problem resolution on-site support service improvement plans data protection services service level reporting access to product specialists access to expert resources access to support portal technical escalation paths |
| gptkbp:serves |
enterprise customers
|
| gptkbp:supports |
hybrid cloud environments
cloud solutions |
| gptkbp:utilizes |
knowledge base
|