Statements (83)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:software
|
| gptkbp:available_in |
multiple languages
|
| gptkbp:developed_by |
gptkb:Live_Chat,_Inc.
|
| gptkbp:features |
gptkb:Ticketmaster
chatbots analytics live chat support |
| gptkbp:has |
gptkb:mobile_app
performance metrics API access customization options multi-channel support reporting tools real-time notifications custom branding customer engagement tools customer satisfaction ratings team collaboration tools chat history file sharing capabilities integration with accounting software user roles and permissions desktop app integration with payment gateways knowledge base integration integration with analytics tools integration with project management tools integration with business intelligence tools integration with video conferencing tools integration with cloud storage services canned responses live visitor monitoring integration with email marketing tools integration with marketing automation tools chat routing chat transcripts visitor tracking integration with event management tools integration with data visualization tools integration with loyalty programs post-chat surveys integration with A/ B testing tools integration with HR software integration with SMS services integration with affiliate marketing tools integration with chatbot platforms integration with compliance tools integration with content delivery networks integration with content management systems integration with customer feedback tools integration with customer journey mapping tools integration with data analysis tools integration with digital asset management tools integration with help desk software integration with inventory management systems integration with online booking systems integration with performance optimization tools integration with referral programs integration with reputation management tools integration with sales enablement tools integration with security tools integration with shipping services integration with social listening tools integration with social media messaging integration with survey tools integration with user testing tools integration with voice services integration with webinar tools pre-chat surveys |
| https://www.w3.org/2000/01/rdf-schema#label |
Live Chat
|
| gptkbp:integrates_with |
social media
CRM systems e Commerce platforms |
| gptkbp:offers |
free trial
|
| gptkbp:platform |
gptkb:Web
|
| gptkbp:release_date |
gptkb:2002
|
| gptkbp:revenue |
subscription-based
|
| gptkbp:supports |
gptkb:mobile_devices
|
| gptkbp:target_audience |
businesses
customer support teams |
| gptkbp:website |
www.livechat.com
|
| gptkbp:bfsParent |
gptkb:Telecom_Italia_Customer_Care
|
| gptkbp:bfsLayer |
4
|