IBM Watson for Customer Engagement
GPTKB entity
Statements (66)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:AI_technology
|
| gptkbp:aims_to_improve |
customer satisfaction
|
| gptkbp:analyzes |
customer behavior
customer feedback |
| gptkbp:can_be_used_in |
e-commerce
|
| gptkbp:designed_for |
customer engagement
|
| gptkbp:developed_by |
gptkb:IBM
|
| gptkbp:enables |
data-driven decision making
personalized marketing |
| gptkbp:enhances |
customer experience
customer loyalty programs sales processes |
| gptkbp:facilitates |
automated responses
customer onboarding |
| gptkbp:helps |
brand loyalty
|
| https://www.w3.org/2000/01/rdf-schema#label |
IBM Watson for Customer Engagement
|
| gptkbp:includes |
AI-driven recommendations
|
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is_a_tool_for |
customer feedback analysis
|
| gptkbp:is_accessible_by |
APIs
|
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_available_on |
cloud platforms
|
| gptkbp:is_compatible_with |
gptkb:mobile_applications
third-party applications |
| gptkbp:is_designed_to |
reduce operational costs
streamline customer interactions improve response times optimize marketing strategies |
| gptkbp:is_focused_on |
customer retention
|
| gptkbp:is_integrated_with |
social media platforms
email marketing tools |
| gptkbp:is_part_of |
gptkb:IBM_Watson_suite
digital transformation initiatives IBM's AI strategy |
| gptkbp:is_targeted_at |
businesses
enterprise clients |
| gptkbp:is_used_by |
marketers
|
| gptkbp:is_used_for |
gptkb:market_research
lead generation |
| gptkbp:is_used_to |
track customer interactions
|
| gptkbp:is_utilized_by |
customer service teams
|
| gptkbp:is_utilized_for |
brand engagement
customer profiling |
| gptkbp:offers |
customizable solutions
predictive analytics workflow automation self-service options insightful reporting chatbot capabilities real-time customer support |
| gptkbp:provides |
performance metrics
data visualization tools real-time analytics customer insights customer journey mapping customer segmentation tools insights into customer journeys |
| gptkbp:provides_support_for |
multichannel communication
|
| gptkbp:support |
customer relationship management.
B2 B and B2 C interactions |
| gptkbp:supports |
data analytics
AI training |
| gptkbp:uses |
natural language processing
|
| gptkbp:utilizes |
gptkb:machine_learning
|
| gptkbp:bfsParent |
gptkb:IBM
|
| gptkbp:bfsLayer |
4
|