Firstsource Group

GPTKB entity

Statements (71)
Predicate Object
gptkbp:instanceOf gptkb:Company
gptkbp:acquisition Cognizant's BPO business
gptkbp:awards Best Outsourcing Provider
Best BPO Company
Best_Customer_Service_Provider
gptkbp:CEO gptkb:K._S._K._Raghunandan
gptkbp:focus Artificial Intelligence
Market Research
Risk Management
Training and Development
Analytics
Automation
Operational Efficiency
Process Optimization
Content Management
Quality Assurance
User Experience Design
Technology Integration
Cost Reduction
Customer Experience Management
Customer Insights
Lead Generation
Customer Retention
E-commerce Solutions
Revenue Growth
Sales Support
Business Continuity Planning
Disaster Recovery Planning
Customer Journey Mapping
Brand_Management
Cloud_Services
Compliance_Services
Consulting_Services
Data_Management
Digital_Marketing
Digital_Transformation
Event_Management_Services
Performance_Management
Public_Relations_Services
Social_Media_Management
Mobile_Solutions
Search_Engine_Optimization
Advertising_Solutions
Workforce_Management
Corporate_Communications.
Customer_Feedback_Management
Omni-channel_Solutions
Personalization_Services
gptkbp:founded 2001
gptkbp:founder gptkb:K._S._K._Raghunandan
gptkbp:headquarters gptkb:Mumbai,_India
https://www.w3.org/2000/01/rdf-schema#label Firstsource Group
gptkbp:industry Information Technology
gptkbp:numberOfEmployees Over 30,000
gptkbp:operatesIn gptkb:India
gptkb:Philippines
gptkb:United_Kingdom
gptkb:United_States
gptkb:Sri_Lanka
gptkbp:parentCompany gptkb:RP-Sanjiv_Goenka_Group
gptkbp:partnerships Financial services companies
Various telecom companies
Healthcare_providers
gptkbp:revenue $500 million (2021)
gptkbp:services gptkb:Business_Process_Outsourcing
Customer Management
Digital_Services
gptkbp:subsidiary gptkb:Firstsource_Solutions_India_Pvt._Ltd.
gptkb:Firstsource_Solutions_UK_Limited
Firstsource Solutions USA, Inc.
gptkbp:website www.firstsource.com