UK ombudsman services

E891388

UK ombudsman services are independent bodies that investigate and resolve complaints from the public about government departments, public organizations, and certain private sector services in the United Kingdom.

All labels observed (2)

Label Occurrences
Friendly Societies Ombudsman 1
UK ombudsman services canonical 1

How this entity was disambiguated

Statements (49)

Predicate Object
instanceOf dispute resolution mechanism
public complaint-handling system
characteristic free to use for complainants
impartial
independent of the bodies they investigate
informal alternative to the courts
country United Kingdom
geographicScope England
Northern Ireland
Scotland
Wales
hasPart Financial Ombudsman Service
Housing Ombudsman
Legal Ombudsman
Local Government and Social Care Ombudsman
Northern Ireland Public Services Ombudsman
Ombudsman Services (Energy, Communications and Property)
Parliamentary and Health Service Ombudsman
Pensions Ombudsman
Police Ombudsman for Northern Ireland
Prisons and Probation Ombudsman
Public Services Ombudsman for Wales
Scottish Public Services Ombudsman
legalBasis Acts of Parliament
sector-specific regulations
statutory instruments
oversightOf NHS bodies in England
UK central government departments
communications providers (via Ombudsman Services: Communications)
energy suppliers and networks (via Ombudsman Services: Energy)
financial services firms
legal service providers in England and Wales
local authorities in England
pension schemes and providers
policing in Northern Ireland
prisons and probation services
social housing providers
purpose improve public administration
investigate complaints
provide redress to individuals
resolve disputes
regulates complaints about certain private sector services
complaints about government departments
complaints about public organizations
relatedTo administrative justice system in the UK
alternative dispute resolution in the UK
usesProcess investigation of complaints
mediation and conciliation
recommendations and binding decisions (in some schemes)

How these facts were elicited

Referenced by (2)

Full triples — surface form annotated when it differs from this entity's canonical label.

G-Cloud framework usedBy UK ombudsman services
Financial Ombudsman Service predecessor Friendly Societies Ombudsman
subject linked to: the Financial Ombudsman Service
linked to: UK ombudsman services