Office of Consumer Affairs and Dispute Resolution Services
E815037
The Office of Consumer Affairs and Dispute Resolution Services is a unit within the U.S. Federal Maritime Commission that assists the public with maritime shipping complaints and facilitates the resolution of disputes between consumers and ocean transportation providers.
All labels observed (1)
| Label | Occurrences |
|---|---|
| Office of Consumer Affairs and Dispute Resolution Services canonical | 1 |
How this entity was disambiguated
This entity first appeared as the object of triple T9699322 — resolving that mention is where its identity was fixed. The disambiguator weighed these candidate entities and picked the highlighted one (or “None”, minting a new entity). This is how homonymy is resolved: the same surface form can point to different entities.
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: Office of Consumer Affairs and Dispute Resolution Services Context triple: [United States Federal Maritime Commission, supervises, Office of Consumer Affairs and Dispute Resolution Services]
-
A.
Office of Consumer Counsel
The Office of Consumer Counsel is a Colorado state agency division that represents and advocates for the interests of utility consumers in regulatory proceedings and policy matters.
-
B.
Division of Consumer Services
The Division of Consumer Services is a unit within Florida’s state government that assists and advocates for consumers in resolving issues related to financial and insurance products and services.
-
C.
Division of Consumer Protection
The Division of Consumer Protection is a New York State government office that safeguards consumers by enforcing consumer protection laws, mediating complaints, and providing education and advocacy on marketplace issues.
-
D.
Consumer Affairs Agency
The Consumer Affairs Agency is a Japanese government body responsible for protecting and promoting consumer rights, ensuring product safety, and overseeing fair business practices nationwide.
-
E.
department of consumer protection
The department of consumer protection is a government agency responsible for safeguarding consumers’ rights, ensuring fair trade practices, and enforcing laws against deceptive or unsafe goods and services.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: Office of Consumer Affairs and Dispute Resolution Services Target entity description: The Office of Consumer Affairs and Dispute Resolution Services is a unit within the U.S. Federal Maritime Commission that assists the public with maritime shipping complaints and facilitates the resolution of disputes between consumers and ocean transportation providers.
-
A.
Office of Consumer Counsel
The Office of Consumer Counsel is a Colorado state agency division that represents and advocates for the interests of utility consumers in regulatory proceedings and policy matters.
-
B.
Division of Consumer Services
The Division of Consumer Services is a unit within Florida’s state government that assists and advocates for consumers in resolving issues related to financial and insurance products and services.
-
C.
Division of Consumer Protection
The Division of Consumer Protection is a New York State government office that safeguards consumers by enforcing consumer protection laws, mediating complaints, and providing education and advocacy on marketplace issues.
-
D.
Consumer Affairs Agency
The Consumer Affairs Agency is a Japanese government body responsible for protecting and promoting consumer rights, ensuring product safety, and overseeing fair business practices nationwide.
-
E.
department of consumer protection
The department of consumer protection is a government agency responsible for safeguarding consumers’ rights, ensuring fair trade practices, and enforcing laws against deceptive or unsafe goods and services.
- F. None of above. chosen
Statements (44)
| Predicate | Object |
|---|---|
| instanceOf |
government office
ⓘ
public assistance unit ⓘ |
| abbreviation | CADRS NERFINISHED ⓘ |
| areaOfWork |
maritime shipping complaints
ⓘ
ocean transportation services ⓘ |
| contactType |
consumer complaint intake
ⓘ
dispute resolution assistance ⓘ |
| country |
United States of America
ⓘ
surface form:
United States
|
| establishedBy | Federal Maritime Commission administrative action ⓘ |
| goal |
improve compliance with maritime consumer protection requirements
ⓘ
promote fair resolution of shipping disputes ⓘ protect consumer interests in maritime shipping ⓘ |
| handles |
billing and charges disputes in ocean transportation
ⓘ
complaints about ocean freight shipments ⓘ complaints about passenger vessel transportation ⓘ service problems in international ocean shipping ⓘ |
| hasScope | international oceanborne transportation to or from the United States ⓘ |
| jurisdiction |
United States government
ⓘ
surface form:
United States federal government
|
| language | English ⓘ |
| locatedIn | Washington, D.C. ⓘ |
| method |
informal complaint handling
ⓘ
mediation-style dispute facilitation ⓘ |
| parentAgency | Federal Maritime Commission NERFINISHED ⓘ |
| partOf | Federal Maritime Commission NERFINISHED ⓘ |
| regulates | none (assists and facilitates rather than directly regulating) ⓘ |
| regulatoryContext | U.S. maritime shipping regulation ⓘ |
| relatedTo |
alternative dispute resolution in transportation
ⓘ
consumer protection in maritime commerce ⓘ |
| responsibility |
assisting the public with maritime shipping complaints
ⓘ
consumer assistance in ocean shipping matters ⓘ facilitating resolution of disputes between consumers and ocean transportation providers ⓘ informal dispute resolution ⓘ |
| sector | maritime transportation ⓘ |
| serves |
consumers of ocean transportation services
ⓘ
members of the public with shipping-related issues ⓘ |
| subjectOf | Federal Maritime Commission consumer guidance materials ⓘ |
| supervisingBody | Commissioners of the Federal Maritime Commission NERFINISHED ⓘ |
| typeOfOrganization | federal government office ⓘ |
| usesProcess |
informal complaint resolution
ⓘ
neutral facilitation between parties ⓘ |
| website | https://www.fmc.gov ⓘ |
| worksWith |
marine terminal operators
ⓘ
ocean common carriers ⓘ ocean transportation intermediaries ⓘ |
How these facts were elicited
The pipeline generated the facts above by prompting gpt-5.1 with this entity's name + description and the instruction below.
Instruction
You are a knowledge base construction expert. Given a subject entity and a description of it, return factual statements that you know for the subject as a JSON list of dictionaries(triples), where keys must be "subject", "predicate" and "object". The number of facts may be very high, between 25 to 50 or more, for very popular subjects. For less popular subjects, the number of facts can be very low, like 5 or 10. # Requirements - If you don't know the subject at all, return an empty list. - If the subject is not a named entity, return an empty list. - Include at least one triple where predicate is "instanceOf". - Do not get too wordy. - Separate several objects into multiple triples with one object.
Input
Subject: Office of Consumer Affairs and Dispute Resolution Services Description of subject: The Office of Consumer Affairs and Dispute Resolution Services is a unit within the U.S. Federal Maritime Commission that assists the public with maritime shipping complaints and facilitates the resolution of disputes between consumers and ocean transportation providers.
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.
United States Federal Maritime Commission
→
supervises
→
Office of Consumer Affairs and Dispute Resolution Services
ⓘ