Teleperformance
E132008
business process outsourcing company
company
customer experience management company
multinational corporation
Teleperformance is a global leader in outsourced customer experience management and business process outsourcing services, headquartered in France.
All labels observed (2)
| Label | Occurrences |
|---|---|
| Teleperformance canonical | 4 |
| Teleperformance SE | 1 |
How this entity was disambiguated
This entity first appeared as the object of triple T1151520 — resolving that mention is where its identity was fixed. The disambiguator weighed these candidate entities and picked the highlighted one (or “None”, minting a new entity). This is how homonymy is resolved: the same surface form can point to different entities.
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: Teleperformance Context triple: [CAC 40, hasComponent, Teleperformance]
-
A.
Genesys
Genesys is a global customer experience and contact center technology company known for its cloud-based solutions that help businesses manage and optimize customer interactions.
-
B.
Southern Telecom
Southern Telecom is a telecommunications subsidiary of Southern Company that provides fiber-optic network and related communication services.
-
C.
Telcordia Technologies
Telcordia Technologies is a telecommunications research and development company known for creating industry standards and software solutions for network planning, management, and operations.
-
D.
Avaya
Avaya is an American multinational technology company specializing in business communications, unified communications, and contact center solutions for enterprises and organizations worldwide.
-
E.
Telewest
Telewest was a major UK cable television, broadband, and telecommunications provider that later became part of Virgin Media through a merger.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: Teleperformance Target entity description: Teleperformance is a global leader in outsourced customer experience management and business process outsourcing services, headquartered in France.
-
A.
Genesys
Genesys is a global customer experience and contact center technology company known for its cloud-based solutions that help businesses manage and optimize customer interactions.
-
B.
Southern Telecom
Southern Telecom is a telecommunications subsidiary of Southern Company that provides fiber-optic network and related communication services.
-
C.
Telcordia Technologies
Telcordia Technologies is a telecommunications research and development company known for creating industry standards and software solutions for network planning, management, and operations.
-
D.
Avaya
Avaya is an American multinational technology company specializing in business communications, unified communications, and contact center solutions for enterprises and organizations worldwide.
-
E.
Telewest
Telewest was a major UK cable television, broadband, and telecommunications provider that later became part of Virgin Media through a merger.
- F. None of above. chosen
Statements (54)
| Predicate | Object |
|---|---|
| instanceOf |
business process outsourcing company
ⓘ
company ⓘ customer experience management company ⓘ multinational corporation ⓘ |
| areaServed | worldwide ⓘ |
| businessModel | outsourcing services provider ⓘ |
| coreBusiness |
business process outsourcing services
ⓘ
outsourced customer experience management ⓘ |
| country | France ⓘ |
| countryOfIncorporation | France ⓘ |
| foundedBy | Daniel Julien ⓘ |
| foundedIn |
Paris, France
ⓘ
linked to:
Paris
|
| founder | Daniel Julien ⓘ |
| hasClient |
financial services companies
ⓘ
healthcare companies ⓘ retail companies ⓘ technology companies ⓘ telecommunications companies ⓘ travel and hospitality companies ⓘ |
| hasOfficeIn |
Africa
ⓘ
Asia ⓘ Brazil ⓘ Colombia ⓘ Europe ⓘ Greece ⓘ India ⓘ Mexico ⓘ Middle East ⓘ North America ⓘ Philippines ⓘ Portugal ⓘ South America ⓘ Spain ⓘ United Kingdom ⓘ United States ⓘ
linked to:
United States of America
|
| headquartersLocation |
Paris, France
ⓘ
linked to:
Paris
|
| inception | 1978 ⓘ |
| industry |
business process outsourcing
ⓘ
call center services ⓘ contact center services ⓘ customer experience management ⓘ outsourcing ⓘ |
| legalForm | société anonyme ⓘ |
| numberOfEmployees | more than 400000 ⓘ |
| service |
analytics and consulting
ⓘ
back-office processing ⓘ content moderation ⓘ customer care outsourcing ⓘ digital customer experience ⓘ sales and customer acquisition ⓘ technical support outsourcing ⓘ trust and safety services ⓘ |
| stockExchange |
Euronext Paris
ⓘ
linked to:
Euronext
|
| tickerSymbol | TEP ⓘ |
How these facts were elicited
The pipeline generated the facts above by prompting gpt-5.1 with this entity's name + description and the instruction below.
Instruction
You are a knowledge base construction expert. Given a subject entity and a description of it, return factual statements that you know for the subject as a JSON list of dictionaries(triples), where keys must be "subject", "predicate" and "object". The number of facts may be very high, between 25 to 50 or more, for very popular subjects. For less popular subjects, the number of facts can be very low, like 5 or 10. # Requirements - If you don't know the subject at all, return an empty list. - If the subject is not a named entity, return an empty list. - Include at least one triple where predicate is "instanceOf". - Do not get too wordy. - Separate several objects into multiple triples with one object.
Input
Subject: Teleperformance Description of subject: Teleperformance is a global leader in outsourced customer experience management and business process outsourcing services, headquartered in France.
Referenced by (5)
Full triples — surface form annotated when it differs from this entity's canonical label.