BMC Software's Remedy

GPTKB entity

Statements (58)
Predicate Object
gptkbp:instanceOf software
gptkbp:acquisition gptkb:BMC_Software
gptkbp:category IT service management
gptkbp:developedBy gptkb:BMC_Software
gptkbp:features change management
asset management
incident management
reporting and analytics
problem management
service request management
knowledge management
gptkbp:has customer support
community support
documentation
training resources
user interface
user community
API_access
gptkbp:hasVersion Remedy 20.02
https://www.w3.org/2000/01/rdf-schema#label BMC Software's Remedy
gptkbp:integratesWith third-party applications
gptkbp:isAvailableIn multiple languages
cloud
premises
various IT awards
gptkbp:isCompatibleWith mobile devices
ITSM_tools
gptkbp:isDesignedFor enterprise environments
gptkbp:isIntegratedWith automation tools
AI capabilities
machine learning tools
gptkbp:isKnownFor flexibility
scalability
robustness
gptkbp:isPartOf gptkb:BMC_Helix
digital workplace solutions
BMC_Software_portfolio
gptkbp:isRecognizedBy industry analysts
gptkbp:isSupportedBy BMC_community
gptkbp:isUsedBy IT departments
service providers
gptkbp:isUsedFor performance monitoring
report generation
resource management
service level management
incident resolution
service desk operations
gptkbp:platforms Linux
Windows
gptkbp:provides mobile access
cloud deployment options
self-service portal
gptkbp:releaseDate 1990
gptkbp:supports multi-tenancy
workflow automation
customization
gptkbp:userBase large enterprises
gptkbp:uses ITIL framework