Properties (50)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Financial_Services_Company
|
| gptkbp:availableIn |
Cloud
|
| gptkbp:developedBy |
gptkb:BMC_Software
|
| gptkbp:features |
Change Management
Incident Management Self-Service_Portal Knowledge_Management Problem_Management |
| gptkbp:hasPart |
gptkb:Configuration_Management_Database_(CMDB)
Asset Management Reporting and Analytics Role-Based Access Control Knowledge Base Performance Monitoring SLA Management Service Desk Audit Trails Community Forums Security Features User Satisfaction Surveys Email Notifications Custom Fields Service Catalog User Feedback System Chat Support Incident Tracking Integration with Third-Party Tools User Training Resources Integration with Monitoring Tools Change Approval Process Change Request Management Service Level Reporting Service Request Fulfillment API_Access Mobile_App User_Management Workflow_Management Data_Backup_and_Recovery |
| https://www.w3.org/2000/01/rdf-schema#label |
BMC Helix Remedyforce
|
| gptkbp:integration |
Salesforce Service Cloud
|
| gptkbp:offers |
Customizable Dashboards
Reporting Tools Automation Features Mobile_Access |
| gptkbp:platforms |
Salesforce
|
| gptkbp:releaseDate |
2013
|
| gptkbp:supports |
Multi-Tenancy
ITIL Best Practices |
| gptkbp:targetAudience |
IT_Departments
|
| gptkbp:userBase |
Small to Medium Enterprises
|